What is your shipping policy?
Once an order is confirmed please allow up to 2-3 business days for an order to be fulfilled and shipped. During busy holiday seasons like Christmas, Valentine’s, Mother’s Day, etc. it can take up to 5-7 business days for an order to be fulfilled and shipped.
Our products are currently shipped by USPS. Once your order has been shipped, you will receive an email with the tracking number. We will ship to the address you designate with your order as your “shipping address”. If USPS reports that your package has been delivered to the address you provided, you are responsible for following up with USPS in the event that you do not receive your package.
Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times. We do not refund or credit shipping charges for any shipments.
We currently only ship within the United States.
What is your return policy?
Please inspect your order carefully after you have received it. We try our best to inspect the products before they are packaged and shipped to ensure you receive the best possible products. In the event of damage during shipping, please contact us within 3 days of receiving your purchase. Please be prepared to send photographs of the damages.
Due to the nature of our products, all sales are final. We will replace items damaged during shipping when possible. Returns, refunds or replacement products for reasons other than damage incurred during shipping cannot be accepted.